Global CTI awarded ShoreTel Partner Customer Satisfaction Award

ShoreTel has recognized Global CTI for our outstanding customer service between October 2012 through March 2013. Net Promoter Score (NPS) is a measure a company’s customer service. Global CTI has a Net Promoter Score at 87, above the levels of companies like Apple, Google, and Harley Davidson. You can find the letter recognizing Global CTI’s […]