Amplify employee communication

Using email to conduct important business always starts with the best intentions – saving everyone time. Just think back to the last time you used email to solve a significant business issue or answer detailed questions from an important customer.

But sometimes email creates a disaster of miscommunication. Tone, intonation,…

Three UC Trends You Need to Embrace Right Now

Starting the year off with resolutions is a time-honored tradition, but here are three UC trends that will deliver business value today—rather than in 12 months. The following are ways UC-as-a-Service (UCaaS), mobile UC and video collaboration can change the way you work—right now.

UC-as-a-Service (UCaaS) – Organizations are…

Five Communication Tools Your Millennial Employees Need

The Millennials—young people aged 21-34—are ranked as the largest generation in history and, by 2025, 75 percent of the global workforce will be comprised of Millennials. These 80 million men and women are digitally fluent and have the potential to reshape the business landscape.

Millennials are extremely mobile and prefer…

President’s Message: News at Global CTI

The New Year is well underway and Global CTI has some exciting news to share. We have recently announced a few structural changes that will ultimately strengthen our business and allow us to provide better service to our clients. Furthermore, ShoreTel has made a couple of announcements that will…

Let’s Talk! Contact Global CTI Today.