Microsoft Teams users are adopting telephony services for external calling on Teams. In fact, it is estimated that 20% of total Microsoft Teams active users will adopt telephony services for external calling on Teams by 2024. (Source: Gartner).
If your organization is making the move, this 8×8 Teams Integration for voice guide will help you get the most from your Microsoft investments.
Part research, part best practices and complete with questions to ask vendors; this guide is an indispensable resource as you do your due diligence.