5 Ways a Cloud Phone System Improves Productivity
5 Ways a Cloud Phone System Improves Productivity An integrated cloud phone system is uniquely suited to meet the needs of any company. Nowadays between remote workers and BYOD policies, telecommunications can be catered to employee needs quickly and easily. Consider these 5 ways a cloud phone system improves workforce productivity. By switching to a […]
All-In-One Work Solutions Save Time
According to a recent report, UK employees toggle between 12 different apps each day. And it’s not very different in the U.S. workforce. Between email and documents, team messaging and video chats, you can see how all the different apps add up, even for small businesses. That’s real time, and money, lost. So how can all-in-one work […]
VoIP Telephony Top 10 in 2023
VoIP telephony (voice over internet protocol) is fast becoming the preferred communications solution compared to traditional phone systems. While some might choose a softphone, the software desktop phone that can be installed on a laptop, desktop or mobile to make phones over the internet, investing in dedicated hardware is also beneficial. But the market is […]
VoIP Vs. Traditional Phone Systems
As businesses continue to innovate and evolve in the wake of the pandemic and look for tools that support continuity and growth, VoIP telephony (voice over internet protocol) is fast becoming the preferred communications solution compared to traditional phone systems. A VoIP vs. traditional phone system relies on the technology that sends calls as digital […]
8 Reasons Your Customers Hate Calling You
Phone calls are essential to customer service. 37% of customers would choose phone conversations with a live agent over any other channel if they want to get a problem solved quickly. As such, organizations need to ensure that the calling experience is painless – if not even pleasant – for customers who call in. Plus, […]
Demystifying Primary vs. Secondary Notification
Emergency Mass Notification is an area that has received a great deal of attention, largely due to tragic incidents that have exposed the vulnerabilities of certain populations and environments. The need for better communications and alerting has become cluttered by Federal and State regulations that have been implemented to ensure all populations have accessibility to […]
Mitel 400 Phones Now Certified on RingCentral MVP
Mitel 400 phones are now certified on RingCentral MVP. Since the RingCentral-Mitel partnership was announced, both companies have been working closely together to make it easier for Mitel customers to migrate to RingCentral MVP. In April, 2022 the companies announced that the flagship Mitel 6900 IP Phones were officially RingCentral-certified ahead of schedule, and the […]
5 Ways to Reduce Technology Expenses
5 Ways to Reduce Technology Expenses The easiest way to increase revenue is to reduce expenses. Here are 5 ways to reduce your expenses, resulting in a larger bottom line. Convert your phones to a cloud-based phone system. There’s a lot of buzz around cloud these days, and cloud communications is no exception. Smart businesses […]
HIPAA Cybersecurity Best Practices Incentivized in New Bill
On January 5, 2021, President Trump signed into law legislation approved by the House Energy and Commerce Committee known as HR 7898. HR 7898, now law, requires the Department of Health and Human Services (HHS) to incentivize a covered entity’s or business associate’s cybersecurity best practices. Under this legislation, HHS, when deciding whether to issue […]
A NEW LESSON PLAN FOR K-12 SECURITY
By Panasonic i-PRO School security has taken on a new dimension as the result of the 2020 pandemic. Whereas school administrators have traditionally been concerned with maintaining high levels of physical security to protect students, staff and property, they are now faced with implementing new solutions that also provide health safety. As a result, there […]