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How Cloud Communications Help SMBs Shine

As a small or mid-sized business (SMBs), no one has to tell you about the expanse of the competitive universe. Now more than ever, whether you’re competing against enterprise giants or the shop around the corner, you must employ all the means necessary to differentiate your business and succeed…

3 Critical Reasons To Make SMS Part Of Your Service Mix

For many people, text messaging is nothing more than a simple mobile tool that allows them to quickly communicate in real-time. But for savvy businesses that want to stand out from their competitors, incorporating sms for small business technology into the day-to-day running of your company has the potential…

5 Ways VoIP Can Improve Your Business

VoIP, which is different to SIP (Learn More about why here), has been getting increasingly popular as more companies look to improve their communications and technology. But how can it improve your business?

1. Cutting Costs

Moving to a VoIP system like the PBX Phone System will not only…

Moving To The Cloud: Why Your Phone System Is A Great Place To Start

Hesitant towards change? Embrace the cloud fully or bit-by-bit with a hybrid phone system.
Written by Pam Bednarczyk, Content Marketing Manager | September 07, 2016

Below are four reasons why starting your journey to the cloud via your business communications needs makes sense:

1.  You can manage deployments in small groups. For…

20 Active Shooter and Active Killer Prevention Strategies

These are the steps your organization should take to increase the chances that a planned attack will be averted.

By Michael Dorn · September 15, 2016

Although there are no prevention strategies for active killer-types of attacks that have been proven to work 100 percent of the…

Phone System Deployment Options: How To Avoid Buyer’s Remorse

Written by Pam Bednarczyk, ShoreTel Content Marketing Manager | June 29, 2016

There’s nothing worse than investing a significant amount of time and money in a new technology solution only to eventually realize the product will not live up to your expectations. For those with limited budgets, an investment that…

5 Signs You Need AMIGO


 You see this and you think “Cool wine fridge!”
Your IT guy looks like this.
You feel this way about technology in your office.
You like people who bring you treats.
You know this is funny, but you’re not quite sure why.

We AMIGOs don’t take ourselves too seriously,…

Aren’t IT Guys Just the WORST?

Did you ever see those Saturday Night Live skits where Jimmy Fallon plays Nick Burns, “Your Company’s Computer Guy”?  He would fix someone’s computer and degrade them as only an IT guy can. Sadly, Nick Burns is a too-often true stereotype.

Luckily, we have friendly, fun and down-to-earth IT guys (who also happen to…

5 Questions to Ask Your Phone Support Vendor

1.)  How are customers notified of product upgrades and new releases? When new products are released, what is the upgrade process? Will staff be available to support new and existing products?

2.)  Does the company offer product training that’s customized to company needs? To what extent are support services available…