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5 Ways VoIP Can Improve Your Business

1. Cutting Costs

Moving to a VoIP system will not only cut your long distance charges, but it will also cut costs associated with network management, upgrades and servicing a traditional telephony system. Many VoIP systems come with online conferencing, video calls and on-the-fly conference bridging. That…

Moving To The Cloud: Why Your Phone System Is A Great Place To Start

Hesitant towards change? Embrace the cloud fully or bit-by-bit with a hybrid phone system.
Written by Pam Bednarczyk, Content Marketing Manager | September 07, 2016

Below are four reasons why starting your journey to the cloud via your business communications needs makes sense:

1.  You can manage deployments in small groups. For…

20 Active Shooter and Active Killer Prevention Strategies

These are the steps your organization should take to increase the chances that a planned attack will be averted.

By Michael Dorn · September 15, 2016

Although there are no prevention strategies for active killer-types of attacks that have been proven to work 100 percent of the…

Phone System Deployment Options: How To Avoid Buyer’s Remorse

Written by Pam Bednarczyk, ShoreTel Content Marketing Manager | June 29, 2016

There’s nothing worse than investing a significant amount of time and money in a new technology solution only to eventually realize the product will not live up to your expectations. For those with limited budgets, an investment that…

5 Signs You Need AMIGO


 You see this and you think “Cool wine fridge!”
Your IT guy looks like this.
You feel this way about technology in your office.
You like people who bring you treats.
You know this is funny, but you’re not quite sure why.

We AMIGOs don’t take ourselves too seriously,…

Aren’t IT Guys Just the WORST?

Did you ever see those Saturday Night Live skits where Jimmy Fallon plays Nick Burns, “Your Company’s Computer Guy”?  He would fix someone’s computer and degrade them as only an IT guy can. Sadly, Nick Burns is a too-often true stereotype.

Luckily, we have friendly, fun and down-to-earth IT guys (who also happen to…

5 Questions to Ask Your Phone Support Vendor

1.)  How are customers notified of product upgrades and new releases? When new products are released, what is the upgrade process? Will staff be available to support new and existing products?

2.)  Does the company offer product training that’s customized to company needs? To what extent are support services available…

A Phone System that Maximizes Your Control

You’ve realized that your current phone system is no longer working for your growing business.  So you do what any savvy business person does – you research your options. And you quickly comprehend that what you need is a phone system that will minimize disruptions to your business and…

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