Global CTI inducted into ShoreTel’s elite Circle of Excellence

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Global CTI Group Awarded Highest Recognition by ShoreTel
2011 Circle of Excellence Award recognizes achievement in sales and customer satisfaction


Bakersfield, CA, 07/26/2011 – Global CTI announced today that it has received the ShoreTel 2011 Circle of Excellence Award. ShoreTel, Inc., the leading provider of brilliantly simple IP phone systems with fully integrated unified communications (UC), announced the winners of sales and customer satisfaction achievement awards during the annual Champion Partner Conference, in July. The Circle of Excellence award is the highest honor ShoreTel bestows upon a partner. “Global CTI is extremely proud to be included in this exclusive group of the top 10 ShoreTel partners in the world,” said David Kaiser, President of Global CTI.“We are committed to achieving maximum return on investment for our stakeholders through engineering, designing, and implementing the best and most appropriate client communications solutions.This award is a testament to our commitment to carrying out that mission.”

ShoreTel’s partners are highly trained and specialize in delivering ShoreTel’s brilliantly simple solution, along with expertise in other disciplines such as LAN, WAN, mobility, call center, voice and data application integration, and training and support. ShoreTel and its partners share the same goals including maintaining the industry’s highest levels of customer satisfaction, ease-of-use for the UC solutions they provide, and low total cost of ownership. Only the top 10 ShoreTel resellers receive the ShoreTel Circle of Excellence award, which recognizes outstanding success among a large group of ShoreTel partners.

“We are thrilled to congratulate Global CTI Group,” said Don Girskis, senior vice president of worldwide sales for ShoreTel. “They have earned this honor through outstanding achievements – demonstrating great revenue success while maintaining the best practices for high customer satisfaction. We are pleased to recognize their accomplishments and acknowledge how they have helped ShoreTel excel as the leading global provider of IP-based business communication solutions.”

About Global CTI Group

Global CTI is a Business Communications Solutions Provider that tirelessly works in the best interest of our clients. Our solutions are easy to manage, simple to use and they enable organizations of any size to seamlessly integrate all communications – voice, data, video, messaging – with their business processes. We accomplish this with a world class implementation approach that ensures success and includes ongoing support plans that align to your needs. Global CTI is headquartered in Bakersfield, California with regional offices in Irvine and Fresno along with virtual sales & engineering offices throughout central and southern California.

Global CTI continues to grow and provide a complete suite of services—including voice solutions, network solutions, security, video, wired and wireless infrastructure, managed services. We also offer financing on all of our products and services.

About ShoreTel

ShoreTel, Inc. (NASDAQ: SHOR) is the provider of brilliantly simple Unified Communication (UC) solutions based on its award-winning IP business phone system. We offer organizations of all sizes integrated, voice, video, data, and mobile communications on an open, distributed IP architecture that helps significantly reduce the complexity and costs typically associated with other solutions. The feature-rich ShoreTel UC system offers the lowest total cost of ownership (TCO) and the highest customer satisfaction in the industry, in part because it is easy to deploy, manage, scale and use. Increasingly, companies around the world are finding a competitive edge by replacing business-as-usual with new thinking, and choosing ShoreTel to handle their integrated business communication. ShoreTel is based in Sunnyvale, California, and has regional offices in Austin, Texas; United Kingdom; Sydney, Australia; and Singapore. For more information,




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