Our February 10th, 2015 Global CTI Technical Tuesday Webinar on the topic of Screen Pops.
Join our expert, Jenise Anderson, as she guides through how you can send executable commands to your CRM so when an agent answers a client’s call, the agent will automatically have client information present on their computer. Learn how screen pops work and why screen popping your client’s information to your agents helps create a personal experience for your clients.