Communications | Global CTI

Unified Communications

ico-communications

Fast, Safe and Right from Start to Finish

At Global CTI, we make sure your communication leaves point A and arrives at point B quickly, correctly and securely – independent of device, network or geography.

pointAtoB

Deep roots in the data networking industry undergird our extraordinary capabilities in installing integrated communications solutions. We know that any voice application is only as good as the system supporting it. By building the right foundation, we unleash the power of customized communications solutions that help your business succeed.

businessvoice

Business Voice

Our solutions ensure your voice applications and the network powering it are optimized for reliability, flexibility and growth.

  • Is your current phone system unsupported?
  • Are you unsure of whom your current vendor is on your inherited system?
  • Are you having daily headaches trying to keep everyone connected across your sites and systems?

Our premise (on-site), cloud or hybrid business voice solutions can help with all of that.

Premise (On Site)

onsite

Fix less, do more.

If you’re wasting hours fixing outdated phone hardware, it might be time for a modern on site phone system with better ROI and more options. Our on site phone systems offer IM, mobility, video and collaboration with push button convenience and bottom line profitability.

Cloud

cloud

Work weightless.

Take the burden of owning, configuring and managing your phone system off your shoulders and put it onto ours. We’ll free your phones with ShoreTel Sky – a brilliantly simple cloud phone system and unified communications solution that makes you love your phone again. Access remote sites easily, connect mobile workers seamlessly, and upgrade phones across your locations with no capital outlay.

Hybrid

hybrid

Get a solution tailored for you.

Business doesn’t fit in a box; neither should your phone system. The way you work and the nature of your business may require a hybrid phone system solution. Global CTI meets your needs with a system designed to fit you.

Business Voice Success Stories

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Get up close and personal.

If you make money from your phone system, we want to help you make more.

  • Do you know how long your customers wait on hold?
  • How many abandoned phone calls do you have?
  • How do your customers feel when they call you?

Global CTI helps you answer these questions and more. Let us design a phone system for your contact center with prioritized routing, call volume management, performance tracking and rewards, live metrics and seamless integration into your existing CRM system.

Contact Center Success Stories

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mobility

Work at the speed of opportunity.

Customers aren’t the only ones who expect continuous connectivity; employees want to work anywhere, anytime. We help you satisfy everyone’s demands with mobile solutions that keep you and your customers connected everywhere you are.

Mobility Success Stories

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uc

Work better, together.

Across time and space, our collaboration solutions make meetings worth having. Share and edit documents virtually in real time, in one window; experience complete command of your collaboration activities with solutions that empower operational effectiveness and innovation. Let us show you how to put mobile UC on employee devices and communicate everywhere on everything with phenomenal convenience.

UC/Collaboration Success Stories

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video

Better than 20/20 vision.

Our video solutions aren’t almost as good as meeting in person; they’re better. Enjoy meeting with anyone, anywhere easily and without buying extra hardware. Set meetings, take breaks and collaborate better on desktops, laptops and mobile devices fast and safe with self-service calendar integration and click-to-connect meeting cards. Do more than work; grow with video solutions from Global CTI.

Video Success Stories

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internet

Make the right choice.

More than 30 years of experience in the telecommunications and IT services industry has taught us the best way to select and install Internet and voice circuits. When it comes to business communication, choosing the right vendor to supply the data and phone lines your business needs can mean the difference between thriving and barely surviving. Rely on our expertise to keep your lines of communication open – wherever you work.

Internet and Voice Circuits Success Stories

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911

Ensure help is truly a call away.

Providing enhanced 911 service isn’t just the law, it’s the right thing to do. Let the experts at Global CTI ensure that when an emergency call is placed on your VoIP or wireless network, the dispatchers know exactly where the call is coming from.

E-911 Success Stories

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Let’s Talk! Contact Global CTI Today.