ShoreTel 12.1 added Contact Center Agent Interface Enhancements for the Communicator for Windows.
Communicator for Windows Enhancements
Toolbar showing Contact Center status information at all times is added
Color coding scheme designating Agent status is added
Release with/without code is clarified
Wrap-Up with/without code is clarified
Contact Center Toolbar Status Indicator
A toolbar showing the Agent…
Overview
ShoreTel 11 introduced ShoreTel Communicator for Web, offering Mac users the opportunity to use Communicator via a web browser, but not in a native Mac application.
ShoreTel 12 introduces the ShoreTel Communicator for Mac.
Feature Description
Communicator for Mac is a native Mac OS X application, which offers the features available through…
GLOBAL CTI COLLECTS TOYS FOR USMC TOYS FOR TOTS IN ANNUAL TOY DRIVE
BAKERSFIELD, Calif. – Global CTI Group, a leader in innovative business communications solutions, recently held their annual Global CTI Holiday Toy Drive at both the Bakersfield headquarters and Irvine regional office. In both offices, collection boxes were…
GLOBAL CTI ATTENDS ANNUAL CETPA CONFERENCE, AIMS TO ‘SIMPLIFY’ K-12 TECHNOLOGY INTEGRATION
Long Beach, Calif. – Global CTI Group, a leader in innovative business communications solutions, recently attended the annual CETPA, or California Educational Technology Professionals Association, Conference held in Long Beach, Calif. from November 8-11, 2011. This will be…
GLOBAL CTI SELECTS PATHSOLUTIONS TO PROVIDE NETWORK PERFORMANCE AND VOIP QUALITY MONITORING SOLUTIONS
Nationwide ShoreTel ‘Circle of Excellence’ Voice and Data Solutions Provider Improves Network and VoIP Quality Resolution Times
SANTA CLARA, Calif., September 23, 2011 – PathSolutions, a leading provider of automated network performance monitoring software, announced today that its…
Global CTI Group Awarded Highest Recognition by ShoreTel
2011 Circle of Excellence Award recognizes achievement in sales and customer satisfaction
Bakersfield, CA, 07/26/2011 – Global CTI announced today that it has received the ShoreTel 2011 Circle of Excellence Award. ShoreTel, Inc., the leading provider of brilliantly simple IP phone systems with…
© 2017 Global CTI • Privacy Policy