Webinar Recording: Integrate your Phone System and CRM
Our January 13th, 2015 Global CTI Technical Tuesday Webinar on the topic of integrating your phone system and CRM. Join our expert, Jenise Anderson, as she guides through how you can improve efficiencies, customer service and specialized treatment of your client’s calls, emails and interactions when they’re attempting to reach your company, through phone system […]
Remote Control: How your phone system may be stifling remote employee productivity
Imagine for a moment that you’re a sales manager at a growing company and you’ve just been tasked with building a remote team of 40 sales reps. Your company’s headquarters is in Boston, but these reps will primarily work out of their home offices and much of their time will be spent on the phone […]