IT modernization in government has substantial and increasing momentum, especially within City and County jurisdictions. Multiple federal stimulus packages offer an unprecedented degree of stability and security for SLED organizations. The Infrastructure Bill, ARPA and Inflation Reduction Act will be providing billions for states to spend through 2026 or 2031, allowing for continued confidence among decision-makers to push forward in modernizing government technology.
Modernization should improve legacy data systems to better support organizational goals and objectives. Not only does this increase overall productivity, but it also addresses increasing cybersecurity threats among public sector organizations and paves the way for higher integrated technologies in government technology such as performance analytics, mobile access, and artificial intelligence in the public sector.
Unfortunately, there are impediments to modernization efforts that government sectors must often face:
- Spending and acquisition. Strategic spending is difficult due to public funds often being tied to specific programs or initiatives. This makes it more difficult for IT departments to invest in the modernization of certain government technology systems and then directly allocate the spending, savings, and benefit of the investment back to a dedicated objective or program.
- Culture and objective assessment. Cultural impediments when trying to change the status quo can also impact modernization efforts. Buy-in across all departments and board members play a key role in the long-term adaptation of new government technology. This can mean the difference between an organization having to take an incremental modernization approach versus a more holistic enterprise approach. Performance metrics that consistently track improved communication, outreach and public engagement are critical to reinforcing how modernization investment must be continued.
- Supporting policies and procedures. Government organizations must also consider internal and external policy and procedural changes that must occur to support IT modernization, which can also create delays and a lack of support for change.
- Technology evolution. The evolution of government technology is changing at a rapid rate, with the need for modernization increasing daily. For SLED organizations today, leveraging this fast pace requires IT time and an understanding of what new technology can do in terms of helping meet operational goals.