About Global CTI

We’re here when you need us

At the end of every long workday, that’s what it comes down to for us. Our job is to make you look good to your customers and feel good doing your work. As technology evolves, it becomes more and more integrated with our daily lives at home and at work. Leveraging a partner you can trust to help navigate the quickly changing landscape of new technology can help you do your job better.

Global CTI is more than a technology company.  We are communications technology integrators.  We are that down-to-earth tech team that simplifies complex IT
to make your business better. Period.

Five Ways Global CTI Makes
Your Business Better

1 Our discovery process is key. Instead of walking in the door with a preconceived notion of what you need, we take the time to discover and support what makes your business work. We do our homework and pay attention to information that others may overlook or dismiss.
2 It’s the last 1% that matters most. We spend a lot of time with you at the beginning of a project hammering out the definition of completeness so everyone knows when the job is done. Getting the last 1% of the job done right matters because it includes our ultimate definition of success: your satisfaction.
3 Client care is the front door to our business. When a project is completed, our job is not done. We take personal accountability for making sure you sleep well every night. In fact, we meet or exceed more than 91% of our service level agreement metrics because we believe that the relationship continued after the project matters just as much as the one we build in the beginning.
4 Our core values are based on what’s good for our customers. Our corporate DNA is based on a set of core values that define how our associates behave. Our mission is to make complex technology simple to use, take pride in every part of our work and ensure that no one, from the CEO down, is above doing any part of a project if it’s the right thing to do. That’s why we have a 97% client-retention rate.
5 You win (because of our diligence). Unexpected challenges arise on every project. (Anyone who tells you otherwise is lying.) When issues occur, we work through them. Our diligence and tenacity set us apart from the competition and allow us to push through the difficulties so that everyone wins.

Experience the difference of working with a technology partner committed to your success.