Archives for May 2012 | Global CTI

ShoreTel Softphone FAQ

GCTI Weekly Factoid – ShoreTel Softphone requires IP Resources The ShoreTel Softphone application associated with the ShoreTel Communicator requires ShoreGear switch IP resources. When designing and sizing a ShoreTel system with users that will be utilizing softphones, ShoreGear switch resources must be made available. Failure to ensure IP resources…

ShoreTel Outlook 2003 Support

ShoreTel Outlook 2003 Support With the introduction of ShoreTel 12, support for MS Outlook 2003 was discontinued.While ShoreTel support for Outlook 2003 was discontinued, it will still continue to work the ShoreTel Communicator.Caveat: Newly added features with ShoreTel 12 were designed to work with MS Outlook client 2007, 2010….

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