Archives for February 2015 | Global CTI

Webinar: How do I know I’m a Contact Center?

Our February 19th, 2015 Global CTI Webinar on the topic of “How do I know I’m a Contact Center?”.

Join our expert, Jenise Anderson, as she guides through the signs that your organization needs Contact Center Technology!

Technology in communications has continued to grow over the years. Most companies don’t know…

Global CTI Webinar: Screen Pops

Our February 10th, 2015 Global CTI Technical Tuesday Webinar on the topic of Screen Pops.

Join our expert, Jenise Anderson, as she guides through how you can send executable commands to your CRM so when an agent answers a client’s call, the agent will automatically have client information present on…

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