ShoreTel and Citrix: Explaining the Interaction Process

ShoreTel and Citrix / Terminal Server (KB10025) The purpose of this document is to better explain the interaction between ShoreTel and a Virtual Desktop Session. It is also to better educate the prospective reader on the cohabitation and collaboration between the two entities. The most important item to remember is that when working with a […]

ShoreTel Communicator for MAC

Overview ShoreTel 11 introduced ShoreTel Communicator for Web, offering Mac users the opportunity to use Communicator via a web browser, but not in a native Mac application. ShoreTel 12 introduces the ShoreTel Communicator for Mac. Feature Description Communicator for Mac is a native Mac OS X application, which offers the features available through the Communicator […]