3 WAYS K-12 SCHOOLS CAN USE MASS NOTIFICATION DURING THE CORONAVIRUS OUTBREAK
As many K12 schools move to distance learning models to prevent the spread of the coronavirus, the way school leaders communicate with their communities is changing. Unfortunately, this causes a lot of disturbance for both students and teachers, however these are necessary measures that need to be taken to protect everyone. This will prevent the […]
3 Projects to Enhance Your Mass Notification System
1. 911 ALERTS If someone calls 911 within your buildings, it’s important that the right people know an emergency is taking place. ACTIVATE One Touch Emergency Notification Solution can send notifications to select safety personnel or to an entire organization when someone dials 911 from a phone tied to their network. Alerts can be broadcast […]
8 WAYS TO USE MASS NOTIFICATION TO MANAGE CORONAVIRUS UPDATES
1. Mass SMS Text Messages With people offsite, mobile devices will become the primary method of communication. Delivering text messages to a device most people will be checking and using regularly will help keep them informed about any updates your organization needs to share. 2. Confirmation Responses For organizations that want to monitor the wellbeing […]
FAQs on Telehealth During the Coronavirus Emergency
By The Compliancy Group Following HHS’ issuance of its Notice of Enforcement Discretion, which declares that telehealth providers will not be subject to certain HIPAA fines in the exercise of good faith in providing telehealth services, HHS provided FAQ guidance on this Notice of Enforcement Discretion. FAQs on telehealth are addressed below. FAQs on Telehealth: […]
Key Security Tips for Your Increased Safety
Key Security Tips for Your Increased Safety The internet is never completely safe, but there are internet practices that can make it safer, and they begin with YOU. Credentials/Passwords Never give out login credentials (over the phone, in person, or by email) Use a different password for EVERY website Try using passphrases like “I love […]
7 Tips to Prevent Ransomware
Malicious software that uses encryption to hold data for ransom has become wildly successful over the last few years. The purpose of this software is to extort money from the victims with promises of restoring encrypted data. Like other computer viruses, it usually finds its way onto a device by exploiting a security hole in […]
How to Immediately Improve Your Customer Service
A loss of consumer confidence can permanently derail your business growth plans. Consider these statistics about how to convert the effects of unhappy customers into losses in terms of actual dollar values as well as the prominent role customer service now plays in business today. 91% of unhappy customers do not complain. They quietly leave […]
It’s All About the Discovery Session
If you have a contact center and you know you need help, but don’t have a defined need, budget or timeline – that’s ok. The reason that shouldn’t concern partners like Global CTI is because for many organizations, we help you figure it all out in our Discovery Session. We identify what type of customers […]
10 Reasons Companies are Moving Communications to the Cloud Today
There’s lots of buzz around the cloud these days and cloud communications is no exception. But buzz isn’t always an indicator of a business case for technology purchases. Smart businesses are asking what’s driving the rush to the cloud-and they’re getting solid answers. So why are so many businesses moving communications to the cloud today? […]
Redefining Good
AMIGO Managed Services by Global CTI redefines what “good” should look like. We expand the definition of IT and help you realize maximum efficiency and performance out of your network and applications. AMIGO ensures that you are better equipped to manage your technology costs and results. Here is one example of how AMIGO helped one […]