Is Voicemail Dead? Supporting Cultural Change with a Better Business Communications Solution
by RingCentral Team, June 22, 2018 When was the last time you left or retrieved a voicemail? If you can’t recall, you’re not alone. A survey by eVoice found that just 33 percent of respondents listen to voicemails from business contacts and only 18 percent listen to voicemails from people they don’t know. Companies like […]
Cloud-Based Unified Communications: How UCaaS Can Transform Your Business
Click here to download the UCaaS white paper.
LAN Switching – Layer 2, Layer 3, Light Layer 3
LAN Switching – Layer 2, Layer 3, Light Layer 3 Without going too deep into technical terms, this graphic is designed to give an overview of basic Layer 2 and 3 LAN switching. If you aren’t familiar with the OSI model you can research it on your own. http://en.wikipedia.org/wiki/OSI_model Layer 2, and 3 refer to […]
6 Hospitality Technology Case Studies You Should See
There are few places that the customer experience (the guest experience) is more important than hotels and hospitality businesses. Whilst all members of staff may be required to show that they have a certificate in hospitality, this inevitably means that they have all of the knowledge and skills needed to perform to the highest standard, […]
How to Choose the Right VoIP Phone System Vendor for Your Business
When you’re looking at phone and collaboration systems, it’s important to choose a vendor that’s reliable, proven, trustworthy and also offers technology that works for your business needs. Every business will have different needs, so making sure that you implement the relevant systems that can meet these expectations will be particularly important. For example, if […]
Phone System Move Checklist
Moving will be much easier if you keep your voice partner in the loop and use this checklist as a guide when moving to new space. Call us first to make arrangements to move your telephone system. We typically need two to three weeks lead time to schedule manpower and gather materials. If your system is […]
SD-WAN: Fact vs. Fiction
Myth #1: SD-WAN is the same as WAN optimization WAN optimization and SD-WAN both reduce bandwidth use. But SD-WAN provides solutions that meet or exceed those offered by traditional WAN technologies: Connectivity to other cloud based solutions Dynamic bandwidth Application acceleration and optimization Support whenever you need it Myth #2: SD-WAN will replace Multiprotocol Label […]
Cloud vs On-Premises Decision Tree
The Top 3 Things To Do In An Active Shooter Attack
Unfortunately, active shooter attacks are increasing not decreasing and the chances of any of us experiencing such an act of violence is becoming more likely than not. Prepare yourself for the unexpected and you can make it through an active shooter attack. Michael Booker from CASE Consulting for Active Shooter Emergencies offers these three critical […]
Avoid These Mistakes When Purchasing an Emergency Notification System
Figuring out the right emergency mass notification solution for your school, agency or business can be challenging. Even with all of the information on features and capabilities, you might not know the right questions to ask in order to discern what is right for you. When safety is the ultimate objective, it’s important to implement […]