Virtual Reality: How to easily establish consistent communications with anyone, anywhere
When the London Business School hosted its annual Global Leadership Summit in June 2014, the school surveyed attendees about a variety of modern business issues and challenges. While the results of that survey covered a variety of topics, one of the really interesting findings was that respondents believed that half of their employees would be […]
Webinar Recording: Integrate your Phone System and CRM
Our January 13th, 2015 Global CTI Technical Tuesday Webinar on the topic of integrating your phone system and CRM. Join our expert, Jenise Anderson, as she guides through how you can improve efficiencies, customer service and specialized treatment of your client’s calls, emails and interactions when they’re attempting to reach your company, through phone system […]
Remote Control: How your phone system may be stifling remote employee productivity
Imagine for a moment that you’re a sales manager at a growing company and you’ve just been tasked with building a remote team of 40 sales reps. Your company’s headquarters is in Boston, but these reps will primarily work out of their home offices and much of their time will be spent on the phone […]
President’s Message: Unified Communication Trends
Greetings: As we approach the end of 2014 I thought it would be good to look back at the UC trends of 2014 and look ahead to UC trends for 2015. The past 12 months have been exciting for the Unified Communications (UC) space with significant growth in cloud based systems and adoption of new […]
Is Your Wireless LAN Ready for iPhone 6 and Wi-Fi Calling?
Online orders for iPhone 6 and iPhone 6 Plus topped four million in the first 24 hours of sales, according to the New York Times. Those numbers should give business owners pause. Whether or not your organization has officially sanctioned a bring-your-own-device (BYOD) policy, iPhone 6 and the supersize iPhone 6 Plus are coming to […]
Making Simply Better Wireless
Our Partner Ruckus Wireless, who has the best wireless technology on the market, explains how their unique BeamFlex Technology works and why it is the best in it’s space. How and Why Ruckus BeamFlex Technology Works to Improve Range, reliability and Performance of Wi-Fi Networks and Services. If you have any questions about the Ruckus […]
Fax isn’t Dead. It Moved to the Cloud
When is the last time you used a fax machine, with its ear-piercing screeches of connection? If you’re like most business professionals, it’s been a long time-or maybe never. The technology world evolved many times over since the fax machine was invented nearly 50 years ago, but if you have sent or received a fax […]
Fortify Your Net with Fortinet – Global Spotlight
For over 30 years now, Global CTI has been committed to engineering, implementing, and maintaining the best communications solutions for our clients’ needs. From voice to data, managed services to support, Global CTI has your business covered. Our solutions are easy to manage, simple to use, and enable organizations of any size to seamlessly integrate […]
Global CTI Receives ShoreTel Customer Experience Award
Global CTI Rated “World Class” in Customer Satisfaction by Independent Source Bakersfield, California, May 1, 2014 – Global CTI today announced it has earned a ShoreTel® partner customer experience award. ShoreTel, the leading provider of brilliantly simple phone systems and unified communications solutions, recently announced award recipients for the first half of the partner year […]
Heartbleed FAQ
Version 1.0 – Friday April 11, 2014 This document will be updated and maintained as new or updated information becomes available. Continue to check this page for updates. What is Heartbleed? The Heartbleed bug is a vulnerability discovered in the TLS heartbeat mechanism built into certain versions of the popular OpenSSL library. OpenSSL is one […]