Picture this: an organization’s IT department is overwhelmed with requests, and has a hard time solving the issues in a timely manner. On top of that, they’re experiencing quite a bit of network slowness, but the IT staff is so bogged down with other problems, that it takes them a while to get everything running efficiently.
The organization starts to look for help, such as outsourced IT management, so they can minimize downtime. They discuss the possibility of leveraging a managed service provider (MSP) to supplement their day to day needs and free up their internal resources to focus on more strategic projects.
This scenario is a common situation. Organizations are increasingly turning to MSPs to handle elements of their IT needs, such as enterprise workflow automation or other integration solutions, as part of a collaborative arrangement with the internal IT department.
Here are the top 10 reasons businesses are considering Managed Data Solutions:
- Improve security.
- Proactive approach to IT problems.
- Better uptime.
- Gain access to newer technologies.
- Cost savings over in-house IT.
- Peace of mind.
- Free internal staff for strategic work.
- Tap into cloud solutions.
- Lack of internal IT.
- Handle remote office IT.
WHAT ABOUT MY EXISTING IT DEPARTMENT?
One of the main concerns organizations have with managed services is that it would replace the existing IT team that they currently employ.
53 percent of organizations that use managed services have kept their internal IT department the same, 15 percent had no internal IT department to begin with, and only 6 percent got rid of their internal IT employees.
Instead, what happens is that the MSPs allow the organization’s IT department to focus on more important projects that drive growth and revenue, and can keep the department running efficiently.
Bringing an MSP into the mix frees up existing IT staff to focus on more strategic projects.
IS IT COST-EFFECTIVE?
Yes! AMIGO services allow organizations to focus on core projects and strategic initiatives, instead of day-to-day operations. This saves money in the long run, and additionally, many managed services cost less than other traditional services and staff. Organizations that use MSPs have access to 30 to 40 IT employees that are experts in multiple areas of the IT industry, including networking, storage, virtualization, compliance, security, software, etc.
WHAT HAPPENS NEXT?
So, what happened to that organization’s IT department that was struggling to get by? Well, because they chose to partner with an MSP, they don’t have to worry about the things that were dragging them down anymore.