Business Voice Solutions

World-class telecommunication services for all your business voice needs.

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Voice & So Much More

Your business voice system is a critical component of your customer engagement and satisfaction metrics! Choose the communication features that suit your business and help your team collaboration.

Above all, reliable connectivity in business voice communications is crucial in a fast-changing world. Your business may include a remote workforce, on-site staff, multiple brick-and-mortar locations, and even virtual environments. It can be challenging to ensure your business voice applications and the network powering them are optimized to meet current technology demands. Not to mention the need to support the company’s continuing evolution and growth.

More Options for Business Voice

Today’s business voice solutions now encompass unified communications, hybrid voice options, modernized premise-based systems, team collaboration options, and feature-rich calling. All of which can help organizations conduct business more efficiently and with higher customer satisfaction. Call centers are especially aware of the importance of optimizing their customer engagement with unified communications!

Global CTI offers the best collaboration solutions for our customers because we prioritize a personalized, partnership-driven approach in every engagement. Our team of experts takes the time to understand each client’s unique needs, challenges, and goals, to ensure the communication solutions we recommend are tailored for optimal results.  Our commitment to long-term relationships and continuous support makes Global CTI a trusted partner in driving successful collaboration.

Telecommunications headset, Business Voice, unified communications
Business Voice unified communications and Collaboration Business Phone SOlutions

Business Voice Solutions for Every Industry

Obviously, customers still want to have conversations with the people they do business with. Your voice system should offer the very best customer and user experience to ensure a positive outcome for your customers and your brand. In short, Global CTI understands that every customer has a unique set of needs, goals, and E-911 legal requirements, particularly those industries governed by federal and state compliance requirements such as Kari’s Law or Ray Baum’s Act. By integrating advanced technology with a customer-centric mindset, we provide seamless communication tools that foster efficiency and innovation across any industry, while bringing business voice technology in alignment with those requirements.

Additionally, we remain solution-agnostic, ensuring that our focus stays on finding the best fit for each client, rather than promoting specific products. We don’t push products to meet quotas, we measure our success by keeping our customers 100% satisfied long term. 

Our Business Voice Solutions

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Premise-based Voice Solutions

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UCaaS Cloud Solutions

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Hybrid Voice Solutions

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Contact Center as a Service

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Access More Business Voice Options

An important distinction between Global CTI and other technology integrators is our decision to work with multiple telecom and UCaaS (unified communications as a service) providers to deliver the ideal business voice solution for each customer. Global CTI has relationships with hundreds of industry-leading technology partners. We assess each customer’s unique challenges, and then bring the best recommendations to the table, with no provider restrictions.

Before you sign with a provider, we’re happy to review the solution to ensure it will meet every business need you have today, and allow for company evolution and growth in the foreseeable future.

  • Leading Gartner® enterprise voice and UCaaS providers
  • White-label small-business UCaaS options
  • Leading Gartner® Call Center (CCaaS) providers and data security
  • Industry-specific integrations such as Intrado Safety Shield and others.
  • World-class implementation and support using Global CTI’s Harmony Service
Lingo Business Voice Telecommunications UCaaS unified communications for SMBs
Ask about our white label solution LINGO, ideal for small to mid-sized businesses that need Help Desk support along with modern collaboration and calling features. 

Top UCaaS Providers

UCaaS business voice provider Zoom
UCaaS business voice provider Vonage
UCaaS business voice provider RingCentral
UCaaS business voice provider Sangoma
UCaaS business voice provider Nextiva
UCaaS business voice provider Mitel Shoretel Mite/Shoretel Support
UCaaS business voice provider Microsoft for Teams
UCaaS business voice provider GoTo Meeting
UCaaS business voice provider Google Meet
UCaaS business voice provider Dialpad
UCaaS business voice provider 8x8
UCaaS business voice provider Cisco

Benefits of partnering with Global CTI for telecom solutions:

  • Access to a range of well-vetted voice providers
  • Evolve with the rapid pace of changing technology
  • Maximize your bandwidth speed and business connectivity
  • Improve productivity with fast, dependable voice, high-speed internet, and cloud solutions
  • We’ll coordinate and manage carrier relationships between your providers quickly
  • Rely on a dependable partner to work with your selected provider throughout your relationship

Managing Your Phone Company

You’ve probably experienced the “hot potato” routine if you’re trying to track down where an issue originates between your network and local phone provider. With Global CTI on your side, if we discover that a problem you have reported relates to your local telephone company or carrier, we will work with them to ensure the issue is resolved more quickly. We don’t pass the buck, we get the problem solved.

Worry Free Maintenance

Rest easy knowing that preventative measures like routine systems tests, inspections, data backup, battery tests, diagnostics, and filter cleaning and replacement are being executed to keep everything working as it should, without any disruption to your workday. Not only will our professional tune-ups extend the life of your investment, but this also allows Global CTI to detect potential issues in your system and fix them before you even notice them.

Get Help With Voice Communications

Our Technology Partners

Verkada
Mite/Shoretel Support
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