Global CTI is a communications technology integrations team based in California. Our team can help you analyze, plan, execute and train for all of your business needs including onsite and cloud-based systems, emergency notification solutions, managed data and cybersecurity protection, physical security, and supporting services. Most importantly, if you were to stop by our offices you would see a team of hard-working people whose sole focus is ensuring our customers’ success.
Global CTI has relationships with hundreds of industry-leading technology partners! Our consulting services focus on each customer’s unique challenges, which allows us to bring the best recommendations to the table, with no provider restrictions. We are constantly looking for best-of-breed technologies to create leading-edge solutions to meet the ever-changing industry evolutions that our customers are experiencing. From AI to integrations, we’re here to offer the best solution, tailored specifically to your needs.
Solutions Driven
We don’t have preconceived notions of what you need and we’re not here to push a specific product. Our discovery is diligent and thorough so we understand what makes your business work and are aware of important differences that drive your technology choices. Our team remains objective, with access to hundreds of technology providers, and will recommend what works best for your specific situation.
Our work is never done. We believe that the relationship we build with you after the project is equally important as the relationship we build during implementation. That’s why we proudly meet or exceed 91% of our service level agreement metrics.
Our Core Values Are Based On What’s Good For Our Customers
We do what’s right for you. Our mission is to make complex technology simple to use, take pride in every part of our work, and do whatever it takes to complete the project to your satisfaction. Our 97% client retention rate is hard-earned because we never stop working for you.
Customers Always Win
Unexpected challenges can, and probably will happen on any job. The Global difference is how we push through them with tenacity and diligence so everyone wins. Above all, our fundamental values ensure you and your team come out looking like champions!
It’s The Last 1% That Matters Most
At Global CTI, customer satisfaction is the ONLY thing that matters. We spend a lot of time with you upfront, defining the project and hammering out all the details. However, it’s that last 1% where Global executes flawlessly and to your complete satisfaction. Ultimately, that makes the difference in how our customers feel about partnering with us.
Our in-field and engineering teams are certified delivery partners of the technology we sell, implement, and service. You’ll know that WE KNOW how to strategize to get the best out of the technology purchased, with the Global Promise of 100% customer satisfaction.
