Global CTI awarded ShoreTel Partner Customer Satisfaction Award

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ShoreTel has recognized Global CTI for our outstanding customer service between October 2012 through March 2013. Net Promoter Score (NPS) is a measure a company’s customer service. Global CTI has a Net Promoter Score at 87, above the levels of companies like Apple, Google, and Harley Davidson. You can find the letter recognizing Global CTI’s efforts below.

Customer_Service_Letter_4-16-13

Global CTI Group is a business communications solutions provider headquartered in Bakersfield, California with a regional office in Irvine, California, and a variety of virtual sales and engineering offices statewide.  For more information on how Global CTI can help your business, organization or district move forward, please call 1-800-366-1711 or visit us at www.gcti.com

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