Would you like to answer work emails while away from the office or answer voicemails with a text message, all through a single interface accessible from a variety of different devices? You can receive messages using unified communications and experience the benefit of unified messaging, which is a component of unified communications.
Unified communications companies like Global CTI make unified communications possible by providing the ultimate collection of products and tools that can be tailored to suit an organization’s particular needs. Included in this is the ability to streamline voicemail, e-mail, faxes, and other text-based message systems, so that the messages can be routed to the recipient in the most efficient way. In many cases, BYOD solutions are the fastest way. Your smartphone can be added to a unified communication system at your company, making receiving messages even easier.
Unified communications developed out of unified messaging. Businesses saw the advantage of being able to receive all types of messaging in one location, and wanted to take it to the next level. Sometimes the terms are used synonymously, but unified communications is usually meant to mean real-time delivery and unified messaging, which means that messages are stored and can be viewed at the user’s convenience. If you want to learn more please contact us today at 1-800-366-1711.